Cancellation Policy – STUDY GIANT ACADEMY
Once a student’s admission is confirmed at STUDY GIANT ACADEMY, cancellation of enrollment is generally not permitted.
Cancellation requests may be considered only under valid exceptional circumstances.
1. Process and Conditions to Raise a Cancellation Request:
- A written cancellation request must be submitted stating the valid reason for cancellation.
- Valid ID proof and supporting documents must be provided for verification.
- The student must have completed less than 15% of the course syllabus.
- The student must acknowledge and accept that the course fee is strictly non-refundable.
2. Cancellation Will Not Be Accepted If:
- 15% or more of the syllabus has been completed.
- The reason is personal, including loss of interest, lack of time, change of plans, or similar reasons.
- The student remains absent without proper communication to the academy.
- The student is suspended or removed due to disciplinary or behavioral issues.
3. Outcome of Approved Cancellation:
- No refund will be provided under any circumstances.
- Fee transfer to another student will be permitted only once and only if syllabus completion is below 15%.
- Access to classes, LMS portal, study materials, mentorship, and support services will be permanently discontinued.
- No partial fee adjustment, rescheduling, freezing, carry-forward, or postponement of classes will be allowed.
- Processing time for cancellation requests will be 7–10 working days.
Important Note:
All decisions regarding cancellation requests, approvals, rejections, and fee transfer are solely at the discretion of the management of STUDY GIANT ACADEMY. The management’s decision shall be final and binding in all cases.